AI & Digital Tools for SMEs: Businesses across Australia and all over the world are operating in an increasingly competitive, digital first environment, yet the technology that genuinely transforms how a business operates remains out of reach for most.

In this session, Vaughan Baker, Group Chief Executive Officer of MyRepublic Group, will draw on over 15 years experience leading technology businesses through regulatory change, competitive disruption and digital evolution to explore one of the most significant shifts in the SME market - the democratisation of technology enabled by AI and digital tools.

Vaughan will walk the audience through MyRepublic Digital's own transformation story from a legacy BSS/OSS telecommunications platform to an AI powered digital services company and what that means for you, the small businesses and startups looking to grow and compete more effectively. He will explore the practical reality of AI voice automation, intelligent sales and support platforms, and workflow tools that are now accessible to businesses of all sizes, without enterprise procurement processes or premium price tags.