DoubleDesk is a voice-first AI platform that gives non-technical small business owners their own AI workforce. Instead of juggling separate tools, owners build a team of AI workers suited to exactly what their business needs a Virtual Receptionist who answers every inbound call, handling everything from simple questions to complex quoting, booking, and order capture, plus as many additional Workers as the business wants: managing social media, filtering and actioning email, running weekly sales reports, chasing leads, replying to reviews, and more. Owners build, configure, and manage the entire workforce by talking to D2, the DoubleDesk business assistant.
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371 MacArthur AveHamilton, QLD
4007
Australia
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Products
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The AI Receptionist is a hallmark feature of DoubleDesk, designed to answer inbound calls 24/7.
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The digital workforce automates repetitive administrative duties that typically consume valuable business hours.
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D2 is the primary conversational business assistant inside the application.
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Connections link DoubleDesk to the software products a business already operates. This includes calendars, booking systems, electronic commerce platforms, accounting systems, customer databases, payme ...
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Playbooks are structured workflow processes that the AI Receptionist activates mid-call upon identifying specific caller intent. These workflows execute end-to-end operational functions, including quo ...
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Every telephone call requiring a follow up produces a Ticket. A Ticket is a structured record containing the specific fields personnel require to take action.
Videos
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DoubleDesk is a highly secure, unified cloud-based platform that equips small businesses with a dedicated team of digital AI workers to streamline repetitive, daily tasks.
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Your receptionist answers every call, day or night booking jobs, taking messages, routing callers so no customer is ever missed.
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Digital team members that quietly handle your repetitive admin emails, reports, orders, follow-ups on their own, around the clock.
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D2 is the in-app assistant you talk to — ask anything about your business, build processes, and run tasks by conversation.
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Connect DoubleDesk to the tools you already use calendar, accounting, customer records, online store so everything stays in sync.
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Step-by-step processes your receptionist and Workers follow for specific jobs quoting, booking, taking orders built just by talking to D2.
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Step-by-step processes your receptionist and Workers follow for specific jobs quoting, booking, taking orders built just by talking to D2.


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