If you’re receiving a steady stream of traffic to your website, Live Chat could help you capture even more leads from your website visitors. It’s a bit like having a reception desk on your website: our PAs respond to your Live Chat users’ questions, which are then sent to you as queries or new leads. As we handle your chats using real people - never bots - your visitors get the thorough and personal customer service that they expect either over the phone or in person.