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Understanding Attrition: Insights to Building Resilient Remote Teams for Australian Tech Firms

Corzent Stand: B747
Understanding Attrition: Insights to Building Resilient Remote Teams for Australian Tech Firms

As Australia races toward creating 1.2 million tech jobs by 2030, the demand for skilled talent continues to far exceed supply. Companies are not only struggling to find qualified engineers but also to retain them in an increasingly competitive, hybrid work environment.

Attrition has become a silent performance killer, driving up costs, slowing delivery, and eroding client trust. In this article, we explore why low attrition is the new hallmark of strong remote team partnerships and how Corzent’s people-first culture, strategic onboarding, and leadership programs have enabled a remarkably low attrition rate of 2.53%, helping global clients build long-term, high-performing teams.

Australia’s rapid digital expansion is reshaping every industry, from fintech to retail to government services. However, this surge in demand has created a growing gap between the number of skilled engineers available and the number required. Reports by the Tech Council of Australia and the Commonwealth Bank reveal that tech vacancies remain up to 60% higher than the national average, with severe shortages in software development and network engineering roles.

Beyond hiring challenges, retaining existing talent has emerged as a major pain point. The shift toward flexible and remote work has changed employee expectations, with many professionals prioritising work-life balance and company culture over traditional incentives. This has led to rising attrition rates, which in turn disrupt workflows, drive up costs, and slow product delivery.

High attrition doesn’t just mean more hiring; it means a loss of organisational knowledge, delayed projects, decreased productivity, and weakened client relationships. Studies show that replacing a single employee can cost 30–40% of their annual salary, not counting the time lost in onboarding and retraining.

In contrast, low attrition signals a healthy company culture, effective leadership, and sustainable growth. A stable team builds deeper domain expertise, fosters stronger client relationships, and ensures smoother project delivery. According to Gallup, companies with highly engaged employees experience 21% higher productivity and greater customer satisfaction, a clear link between retention and performance.

At Corzent, low attrition isn’t an accident; it’s engineered through culture, structure, and strategy. The company’s model focuses on:

  • Structured Hiring and Onboarding: Corzent’s culture-fit framework ensures new hires integrate seamlessly with clients’ teams, reducing ramp-up time.

  • Continuous Learning and Development: Through mentorships, an internal engineering playbook, and access to certifications, employees grow both technically and personally.

  • Leadership Training: Programs like “Hardskills” help managers balance technical leadership with empathy, communication, and motivation.

  • Cultural Alignment: By matching clients and engineers based on shared values and communication styles, Corzent builds teams that feel like natural extensions of the client’s organisation.

This approach has produced highly engaged, long-tenured teams, creating a compounding advantage for clients through consistency, speed, and trust.

A powerful example comes from Simpology, a fintech firm transforming home loan origination in Australia. Facing rapid growth, Simpology partnered with Corzent to expand its development capacity without compromising quality or culture. As Wayne Keyser, Chief Product Officer, shared:

“Corzent has been instrumental in onboarding our teams, significantly reducing our costs in both time and money. They’ve made us more efficient, freeing up our time to focus on other business areas.”

This collaboration showcases how low attrition drives real business outcomes, faster scaling, lower costs, and sustained growth.

Ultimately, this article argues that attrition isn’t just an HR metric; it’s a business strategy. For companies navigating the global tech talent crisis, choosing a partner with proven low attrition and strong cultural alignment is no longer optional; it’s essential for long-term success.

Corzent’s commitment to stability, learning, and employee well-being ensures that both clients and engineers grow together — building partnerships that last, products that scale, and a culture that endures.

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