With millions of users worldwide, Odoo is much more than just an Enterprise Resource Planning (ERP) system. As a highly flexible, all-in-one business management software, it simplifies work and connects teams across companies.
With the latest release of Odoo 20, the new update offers a comprehensive library of built-in, seamlessly connected apps. Let's walk through some of the best new features of Odoo 20.
Let AI run automate your business processes
Who wants to repeat the same task by hand every day? In Odoo 20, you can automate any process just by telling your AI agent what to do, in plain language. It explains to you exactly what it's about to do, and then the process is live and running on its own.
For example, you could auto-confirm a sales order the moment its matching email comes in, assign leads to the right salesperson, spin up a project the second a contract is signed, get pinged when stock runs low. In short: if it's a process, AI can run it for you.
Stay connected with your team
While the crew is on-site, everyone stays in the loop. Direct chats, channels, video calls, AI, live chat, and WhatsApp are all organized in one spot in Discuss.
Launch a quick poll to settle a decision, or hop on a video call your client can join straight from their browser. No download and no login required.
Record the call, share your screen, and once you wrap up, it's automatically transcribed, so you can click any line to jump right back to that moment.
Smarter purchasing and warehouse operation
Odoo calculates efficient minimum and maximum stock levels based on your last 30 days of sales and drafts the purchase order for you.
Check every vendor's quality rating before you order, match bills to purchase orders automatically, with any discrepancy clearly flagged, and let Odoo detect and repack shipments that arrive differently than you store them.
Create your dream website with just a few clicks
Describe the page you want, and Odoo builds it for you, instantly. The same goes for promotions, events, and product pages. Missing a building block? The AI agent creates the snippet for you, even interactive ones. Change copy, translate content, and optimize SEO with a single click, all while the editor's new layout keeps your options organized and easy to find.
Why Odoo is the Leading ERP Choice for Australian SMEs
If you are an Australian business owner ready to scale, Odoo is the solution built to grow with you. With over 80 official apps, you can manage your finances, sales, inventory, manufacturing, human resources, marketing, and team productivity all in one platform.
A dedicated Odoo Australia team, located right here on the Gold Coast, is ready to help Australian businesses implement a tailored Odoo solution that aligns perfectly with your specific business needs. Our local experts are ready to assist Australian SMEs in adopting the Odoo ERP solution with you. Whether you operate a retail store, a manufacturing facility, or a professional services firm, our local consultants have extensive experience working with businesses of all types and sizes.
Want to See Odoo in Action?
Odoo will be at The Business Show, ICC Sydney, 25–26 November, stand BB510. Come visit our booth and chat with our Odoo expert directly. You can also visit our website at https://www.odoo.com/ and book an Odoo consultation with our team today.

