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AI Automation: The Competitive Edge for SMBs

25 Nov 2026
Theatre 3

Your business doesn't need more staff, it needs smarter systems. In a world where bigger competitors seem to have every advantage, AI automation levels the playing field. Discover how real Australian SMBs are deploying intelligent workflows that handle the boring stuff while teams focus on what actually grows the business. 

What You'll Learn:

In this session, we'll cut through the hype and explore the practical reality of AI automation for businesses your size. You'll discover what automation actually is, why it matters for SMB competitiveness, and which processes in your business are ready to be automated today.

We'll share honest case studies showing real businesses savings, from reducing manual reporting by days each month to eliminating offshore data entry costs entirely. But we won't sugar-coat it either: we'll discuss common mistakes SMBs make, what actually works at your scale, and the timeline and effort required to implement successfully.

By the end, you'll have a clear understanding of how AI automation could help your business, a framework for identifying automation opportunities in your own operations, and know exactly what to do next. No tech expertise required - just practical, immediately actionable intelligence.

Speakers
Suzy Coman, Chief Exec Mate - AutoMATES